Shipping & Delivery Policy
At CloudGarden Store, we take great care in packing and dispatching all orders to ensure products reach customers in good condition.
Shipping Information
We currently ship orders across India using reliable courier partners, India Post, or other logistics services depending on service availability and delivery location.
Order Processing Time
- Orders are usually processed within 1–3 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Estimated Delivery Time
- Standard delivery time is 3–7 business days after dispatch.
- Delivery timelines may vary based on location, courier partner, weather conditions, or unforeseen circumstances.
Delivery timelines are estimates and not guaranteed.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout or clearly communicated before order confirmation.
Shipping charges are non-refundable, except in cases where the product delivered is damaged or incorrect due to our error.
Delivery Attempts & Failed Deliveries
- Courier partners generally attempt delivery 2–3 times.
- If delivery fails due to incorrect address, recipient unavailability, or refusal to accept the parcel, the shipment may be returned to us.
- In such cases, return-to-origin (RTO) and re-shipping charges may be applicable.
Address Accuracy
Customers are responsible for providing complete and accurate shipping details, including correct address, pin code, and active mobile number.
CloudGarden Store is not responsible for delivery delays or failures caused by incorrect or incomplete address information.
Delays & Force Majeure
CloudGarden Store shall not be liable for delays caused by circumstances beyond our control, including natural disasters, strikes, transport disruptions, or government restrictions.
Contact Us
For any shipping or delivery-related queries, please contact us:
Email: cloudgardenstore@gmail.com
Phone / WhatsApp: +91 81250 66268
Policy Updates
CloudGarden Store reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.